- Enéh
- AI chatbot for webshops
AI chatbot for webshops
An AI chatbot for your webshop that knows your products — and sells them
Enéh works from your shop's product catalogue: it finds what a shopper is looking for, tells them whether it's in stock, suggests what goes with it — and answers delivery and returns questions along the way. Day and night.
- No setup fee
- We build & train it for you
- GDPR · data stored in the EU
- Cancel monthly
What does an AI chatbot do in a webshop?
Webshop customers ask the same questions again and again: “Do you have this in medium?”, “What's the difference between these two models?”, “If I order today, when will it arrive?”. When nobody answers right away, the shopper clicks on — often to a competitor.
An AI chatbot in your webshop answers those questions instantly and accurately. Enéh doesn't generate generic text; it works from your real product data — name, price, stock, size, material, category — and adds a clickable product card, so the shopper is one click from the product page.
- Product search in everyday language, filtered by price and category
- Quotes only real prices and stock — never invents anything
- Delivery, payment, returns: answers from your approved policies
- Questions about a specific order are handed to your team
What Enéh does in your online shop
A salesperson who knows every product by heart and never takes a day off.
Finds the right product
“What would you recommend under 30,000 HUF?” — Enéh filters by price, category and attributes and shows the best matches.
Real prices and stock
Prices and stock come from your shop's data and stay in sync automatically — it never quotes an outdated price.
Clickable product cards
Image, name, price and link on one card: one click takes the shopper to the product page.
Delivery and returns
Answers questions on shipping fees, delivery times, payment methods and returns from your approved policies.
Understands photos (Pro)
Shoppers can photograph what they're looking for or need to replace, and Enéh helps them choose from the image.
Quotes and bulk orders
For wholesale or custom requests it collects contact details and passes them to you as a warm lead.
Which shop platforms does it work with?
Enéh connects to the most widely used Hungarian and international shop platforms and keeps your product catalogue in sync automatically:
- WooCommerce — via a downloadable plugin that pushes product changes instantly.
- Shopify — via a direct connection.
- UNAS — via a direct API connection.
- Shoprenter, PrestaShop, Magento, Wix and others — through the product feed you already use for Google Shopping, refreshed hourly.
- Custom-built shops — we can receive your products through our API.
Once connected, you can review the catalogue yourself: Enéh answers only from approved product data and policies.
How it grows webshop revenue
A large share of webshop traffic arrives in the evening and at weekends — exactly when nobody is on customer service. An AI chatbot answers then too, so buying intent isn't lost to an unanswered question.
Fewer abandoned visits
Shoppers who can't find what they want rarely write an email — they just leave. Enéh turns search into a conversation and guides the visitor to the right product.
Advice, not just search
Filters can't give advice. Enéh can: it compares, asks about needs and explains why it recommends a product.
Fewer repetitive tickets
Most questions about delivery, payment and returns can be answered automatically, so your team can focus on real problems. More in e-commerce chatbot for customer service.
Do you have floor lamps in stock? I need one next to the sofa for reading.
Yes — the Fjord floor lamp is in stock: oak and linen, 150 cm tall, 34,990 HUF. If you'd rather put it on a table, the Aurora table lamp is 18,990 HUF. Shall I show you both?
What does an AI chatbot cost for a webshop?
Plans start at 9,900 HUF / month with no setup fee and no annual commitment. Pricing is based on monthly customer conversations: one conversation is one shopper's visit, however many messages it takes.
Smaller shops are well served by Starter (200 conversations / month) or Advanced (500 / month). For busier stores we recommend Pro: 3,000 conversations a month, image analysis and no “Powered by Enéh” badge, at 29,900 HUF / month.
Traditional webshop chat or an AI assistant?
A chat window on its own doesn't sell anything.
Live chat or a scripted chatbot
- Answers only in office hours — or not at all
- Doesn't know your products, prices or stock
- Simple questions still tie up staff time
- “Email us and we'll get back to you”
- You set it up and keep it updated
Enéh, AI webshop assistant
- Answers within seconds, day and night
- Recommends from your live catalogue, with product cards
- Resolves repetitive questions automatically
- Passes serious enquiries on as leads
- The catalogue stays in sync automatically
See it in a working online shop
In the Nordik Otthon demo shop, Enéh works from real product data. Try asking: “What do you recommend under 30,000 Ft?”
Live in three steps — about 15 minutes of your time
We do the building, training and maintenance. You approve what it may say.
You give us your website address
Enéh maps your site — prices, services, policies, FAQs — and builds its knowledge base from it. Run a webshop? Connect it and your product catalogue comes along too.
You approve its knowledge
Every fact is reviewed by a human before it goes live. Your assistant only tells customers what you have approved — and you can edit it anytime in under a minute.
One line on your website
Your webmaster pastes a single line of code — we send a one-page guide. From then on Enéh greets visitors, day and night.
Pricing
A conversation = one customer's visit. No hidden costs, no annual lock-in.
Starter
−90% first month- 200 customer conversations / month
- Booking requests and lead collection
- Seamless handoff to a human colleague
- Full setup and ongoing maintenance
Advanced
−80% first month- 500 customer conversations / month
- Custom assistant name (you choose what it's called)
- Everything in Starter
- For businesses with a steady flow of enquiries
Pro
−70% first month- 3,000 customer conversations / month
- Real-time booking with calendar sync
- In-chat image sending: 200 image analyses / month
- "Powered by Enéh" badge removed + priority support
- Everything in Advanced
Enterprise / Custom
For high-traffic or complex websites: multiple locations and multilingual operation, custom CRM integrations and internal workflows, automated handling of thousands of leads per month. Custom pricing tailored to your needs.
Frequently asked questions
Which shop platforms does it work with?
WooCommerce (via plugin), Shopify and UNAS (direct connection), plus Shoprenter, PrestaShop, Magento, Wix and any platform that can publish a Google Shopping product feed. Custom shops can connect through our API.
What happens when a price changes or a product sells out?
The catalogue updates automatically: the WooCommerce plugin pushes changes instantly and product feeds are read every hour. Enéh always answers from current data.
Can it tell a customer where their order is?
Enéh answers questions on delivery times, fees and returns from your approved policies. It doesn't look up the status of a specific order: it collects the details and hands the case to your team — or you can join the conversation live.
Will it recommend products that are out of stock?
Enéh takes stock into account: it tells the shopper when an item isn't available and can suggest a similar product that is in stock.
How much does it cost for a webshop?
Plans start at 9,900 HUF / month with no setup fee, cancellable monthly. For higher traffic, Pro (29,900 HUF / month) includes 3,000 conversations a month.
Will the chatbot slow down my shop?
No. The chat window loads asynchronously, so it doesn't delay your shop pages from appearing.
Give your webshop a salesperson who never sleeps
Connect your shop and we train Enéh on your products and policies. No setup fee, cancel any month.
Larger or custom project? Write to us — we reply within 24 hours